The friendly skies

The CEO of Ryannair hates everyone.  Management consultants, aviation regulators, staff, and of course...


And then there is that other source of endless aggravation, Ryanair’s passengers. Especially the ones wrecking his efforts to shave luggage-handling costs by checking in their cases (for an extra £30) because they are “too mentally bloody lazy to travel with carry-on bags”.


And he's raking it in while the other airlines flounder.  Soon we may all be flying Michael O'Leary's way.


Lunch with the FT: Michael O'Leary